Marketing Manager

Role : Marketing Manager

Company: Pet India Industries

Location: Ayapakkam, Chennai

Employment Type: Full-Time | Work from Office

Experience: 3–10 Years

About the Company

Pet India Industries is an established manufacturer of PET packaging solutions, including PET bottles, jars, preforms and caps, with over 26 years of industry experience. We cater to various industries, including beverages, food, edible oils, confectionery, pharmaceuticals and cosmetics.

Job Description

We are looking for a confident, proactive and customer-oriented professional to join our Marketing & Customer Relations team. The candidate will be responsible for handling B2B customer enquiries, maintaining customer relationships, coordinating follow-ups and supporting business development activities.

Key Responsibilities

• Handle customer enquiries through phone calls, WhatsApp and emails.
• Build and maintain strong relationships with existing and prospective customers.
• Conduct regular follow-ups on enquiries, quotations and orders.
• Support lead generation and new business development activities.
• Coordinate with internal teams for customer requirements and order processing.
• Maintain customer databases and track enquiries and follow-ups.
• Assist with digital marketing, social media and other marketing activities.
• Ensure timely communication and a positive customer experience.

Requirements

• 1–5 years of experience in customer relations, B2B sales, business development or marketing.
• Strong verbal and written communication skills in English and Tamil.
• Good working proficiency in Hindi and Telugu/Kannada is preferred.
• Confident in handling customer conversations and follow-ups.
• Good interpersonal, organisational and coordination skills.
• Basic knowledge of MS Office and Excel.
• MBA in Marketing or Business Administration preferred, but not mandatory.
• Freshers with excellent communication skills and a strong willingness to learn may also apply.

Preferred Candidate ProfileWe are looking for someone who is enthusiastic, responsible, well-spoken and comfortable interacting with customers across different regions. Candidates with a proactive attitude and the ability to independently manage follow-ups will be preferred.

Interested candidates can apply with their updated resume.

Work Location: Ayapakkam, Chennai

Immediate joiners preferred.