Ayushman Ayurvedic Therapy Centre

Receptionist / Front Office Executive

Ayushman Ayurvedic Therapy Centre
Anna Nagar, Chennai
₹17,000 - ₹20,000 monthly

Fixed

₹17,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

7 applicants

7 applicants

Job Description

  • 1. Front Office & Customer ServiceWelcome and greet patients/customers in a polite, professional, and friendly manner.
  • Attend to patients’ enquiries regarding consultations, treatments, therapies, packages, memberships, and other services.
  • Ensure that the reception area is clean, organized, and presentable at all times.
  • Maintain a professional appearance and follow the company’s dress code and grooming standards.
  • 2. Appointment ManagementSchedule, confirm, reschedule, and cancel doctor and therapy appointments.
  • Maintain accurate appointment records and ensure smooth patient flow.
  • Coordinate with doctors, therapists, and branch managers regarding appointments and customer requirements.
  • Follow up with customers regarding upcoming appointments whenever required.
  • 3. Billing & PaymentsPrepare bills accurately using the approved billing/software system.
  • Collect payments through authorized payment methods and issue receipts.
  • Ensure that all billing is carried out through the company-approved software.
  • Maintain proper records of payments, discounts, cancellations, refunds, and outstanding amounts.
  • Follow the approved discount policy and obtain authorization for discounts beyond the permitted limit.
  • 4. Sales & Customer ConversionExplain available treatments, therapies, packages, memberships, and promotional offers to customers.
  • Follow up with enquiries and leads received through calls, walk-ins, online enquiries, and other sources.
  • Support the branch in achieving its monthly sales and revenue targets.
  • Encourage existing customers to continue treatments and services appropriately.
  • Maintain accurate records of enquiries, conversions, and follow-ups.
  • 5. Telephone & CommunicationAttend incoming calls promptly and professionally.
  • Provide correct information to customers and transfer calls to the concerned person when necessary.
  • Make follow-up calls to customers regarding appointments, enquiries, packages, and treatments.
  • Maintain professional communication with patients, doctors, therapists, and other staff members.
  • 6. Patient Records & DocumentationMaintain accurate patient/customer information and appointment records.
  • Ensure that required forms, consent documents, and other records are properly completed and maintained.
  • Maintain confidentiality of patient and company information.
  • Update customer records in the company software/system on a timely basis.
  • 7. Branch CoordinationCoordinate with doctors, therapists, pharmacy, accounts, housekeeping, and the Branch Manager for smooth day-to-day operations.
  • Ensure that the reception desk is attended during working hours.
  • Immediately inform the Branch Manager about customer complaints, operational issues, or unusual incidents.
  • Support the Branch Manager in administrative and operational activities whenever required.
  • 8. Customer Complaints & Service RecoveryListen to customer concerns patiently and professionally.
  • Resolve routine customer issues within the scope of authority.
  • Escalate serious complaints or issues to the Branch Manager or concerned senior management without delay.
  • Maintain a positive customer experience throughout the patient’s visit.
  • 9. Daily ReportingMaintain daily records of appointments, enquiries, sales, collections, follow-ups, and customer visits.
  • Submit required daily reports to the Branch Manager/Management within the prescribed time.
  • Ensure that all customer and sales data is updated accurately in the company system.
  • 10. Compliance & DisciplineFollow all company policies, procedures, SOPs, and instructions issued by Management.
  • Report to duty on time and maintain proper attendance and biometric punch-in/punch-out records.
  • Do not leave the reception unattended during working hours.
  • Avoid personal mobile-phone usage during working hours except for authorized work purposes.
  • Maintain professional conduct and respectful communication with customers and colleagues.
  • Perform any other duties assigned by the Branch Manager or Management from time to time.

Job role

Work location
Work locationAnna Tower, Anna Nagar 3rd Main Road, X Block, Tower Park, Anna Nagar, Chennai, Tamil Nadu, India
Department
DepartmentAdmin / Back Office / Computer Operator
Role / Category
Role / CategoryFront Office / Receptionist
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 50 years
Gender
GenderAny gender

About company

Name
NameAyushman Ayurvedic Therapy Centre
Address
AddressAnna Tower, Anna Nagar 3rd Main Road, X Block, Tower Park, Anna Nagar, Chennai, Tamil Nadu, India
Job posted by Ayushman Ayurvedic Therapy Centre

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You can expect a minimum salary of 17,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 3 Oct 2026. For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!