Sr. Manager - PIH

Responsibilities & Key Deliverables

Key Tasks and Deliverables:

• Develop and maintain a comprehensive master project roadmap for all analytics initiatives within the Product Intelligence Hub, ensuring alignment with strategic business goals.
• Facilitate cross-functional collaboration by establishing clear communication channels and governance frameworks (RACI/RAISC) between technical teams and business stakeholders.
• Drive end-to-end execution of analytics projects using appropriate project management methodologies (Agile/Waterfall), ensuring timely delivery of actionable insights.
• Monitor project progress through tools such as Microsoft Project and JIRA, proactively identifying and resolving risks or roadblocks.
• Maintain transparent program status dashboards and reports to provide real-time visibility into project health and pipeline.
• Manage budgeting and resource allocation, optimizing workforce utilization and advising on scope-resource trade-offs.
• Prepare and deliver regular program updates and executive presentations to senior leadership and stakeholders.
• Facilitate governance meetings and steering reviews to align on progress, decisions, and evolving requirements.

Critical Must-Have Deliverables:

• Master project roadmap aligned with organizational priorities.
• Timely delivery of analytics insights to key stakeholders (Product Development, Marketing, Customer Care, Quality, Product Planning).
• Effective risk management including a maintained risk register and mitigation strategies.
• Transparent program status reporting with a single source of truth.
• Budget adherence and optimized resource allocation.
• Regular stakeholder communication and governance facilitation.

Experience

• Minimum 7 years of program or project management experience in analytics or data-driven environments.

Industry Preferred

• Automotive, Technology, Data Analytics, or related sectors with a focus on customer and product intelligence.

Qualifications

• Bachelor’s degree in Engineering, Program management, Business Administration, or related technical field.

General Requirements

Good-to-Have Deliverables:

• Establishment of a robust cross-functional team (CFT) environment that integrates field data with actionable insights.
• Implementation of advanced project tracking dashboards for enhanced decision-making.
• Continuous improvement initiatives for program management processes within the Hub.
• Support for workforce planning and capacity forecasting beyond immediate project needs.

Competencies and Skills: Functional Competencies:

• Expertise in program and project management within analytics or data science domains.
• Strong understanding of data engineering, data science, and analytics workflows.
• Proficiency in risk, budget, and resource management.

Tools and Techniques Used:

• Advanced proficiency in Microsoft Project, JIRA, Excel, and PowerPoint.
• Familiarity with Agile and Waterfall methodologies.
• Experience with dashboard/reporting tools for program status visualization.

Behavioral Competencies:

• Excellent stakeholder management and communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to lead cross-functional teams and foster collaboration.
• Proactive risk identification and mitigation mindset.
• Results-driven with a focus on delivering business value.

Our commitment to Diversity, Equity, and Inclusion