Telecaller

Vishaka Enterprises

Selaiyur, Chennai

₹16,000 - ₹20,000 monthly*

Fixed

16000 - ₹18000

Average Incentives*

2,000

Earning Potential

20,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 6 months

No English Required

Job Details

Interview Details

Job highlights

Urgently hiring

29 applicants

Benefits include: Health Insurance

Job Description

IFB INDUSTRIES LTD :

A Home Appliance Service Technician is responsible for installing, inspecting, maintaining, and repairing home appliances such as washing machines, refrigerators, microwave ovens, dishwashers, air conditioners, and other domestic appliances at customer locations.


  • You will be handling Service calls in CRM
  • Assigning calls to Service Engineers, get feedback for all calls from customers and updating in CRM on same day as per IFB Industries Ltd terms and conditions.
  • Handling customers and Service Ambassadors and customer satisfaction over call
  • Coordinating with IFB Industries Ltd Staffs @ branch office and IFB customer care.
  • Updating reports every day as per Director/Manager

Preparing reports and job sheets submissions and update the same to Director/Manager

Job role

Work location

11, Venkatasamy Street, East Tambaram, Selaiyur, Chennai, Tamil Nadu, India

Department

Customer Support

Role / Category

Customer Support - Service Delivery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

10th or Below 10th

Skills

Telecalling - Customer Service, Customer handling, Telecalling, Customer complaints, Customer experience, Customer care, CRM sales, Customer feedback, Customer complaints handling, CRM strategy

English level

No English Required

Age limit

18 - 35 years

Gender

Female

About company

Name

Vishaka Enterprises

Address

11, Venkatasamy Street, East Tambaram, Selaiyur, Chennai, Tamil Nadu, India

Job posted by Vishaka Enterprises

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