Telesales Executive

Job SummaryWe are looking for a Telesales Executive to generate sales through inbound and outbound calls, understand customer requirements, explain agricultural machinery products, follow up on leads, and convert enquiries into confirmed orders.

The ideal candidate should be highly target-oriented, confident in communication, and strong in follow-up and sales conversion.

• Key ResponsibilitiesMake outbound sales calls to new and existing customers.
• Handle inbound enquiries and convert them into sales opportunities.
• Understand customer requirements and recommend suitable agricultural machinery.
• Explain product features, benefits, pricing, offers, and applications.
• Follow up regularly with interested, pending, and quotation customers.
• Generate and qualify leads through calls, WhatsApp, and other channels.
• Maintain proper customer and lead details in the CRM/system.
• Convert qualified leads into confirmed orders and achieve monthly sales targets.
• Coordinate with Sales, Accounts, Dispatch, and Service teams for order processing.
• Follow up on quotations, payments, and pending orders.
• Identify opportunities for upselling and cross-selling related products.
• Maintain daily call, follow-up, lead, conversion, and sales reports.
• Ensure every assigned lead receives timely and proper follow-up.
• Maintain professional communication and build strong customer relationships.
• Daily Performance ExpectationsAchieve assigned daily outbound call targets.
• Complete all scheduled follow-ups on time.
• Maintain proper CRM updates for every customer interaction.
• Generate qualified sales opportunities from calls.
• Achieve assigned monthly sales and conversion targets.
• Minimize missed and unattended leads.