Customer Service Executive_SUPPORT SERVICES_0141_8677_1085470
Kotak Securities Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Service Executive_SUPPORT SERVICES_0141_8677_1085470
| Customer Service Executive - Support Services-Customer Service |
Job Role
End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and Management with quality communication within the defined Turn around time.
Preparing weekly ,Fortnight and Monthly MIS
Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them.
Job Requirements Graduate
Excellent written and oral communication skills
Eye for details
Proficient in MS Office applications
Prior experience of Customer Service in Retail Assets will be an added advantage
Should be a quick thinker and be able to communicate resolution/solutions to customers effectively
Strong interpersonal Skills
Knowledge of systems like Siebel, Core
Job role
Job requirements
About company
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Coimbatore to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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