IN-Sr Technical Consultant - Cloud - AS400, IBM i OS administration

IN-Sr Technical Consultant - Cloud - AS400, IBM i OS administration

Scope:

• We are looking for an experienced AS400 / IBM i Administrator to manage and support IBM Power–based systems within a managed cloud services environment.

• The role is responsible for the day-to-day administration, availability, patching, and backup/recovery of IBM i systems across multiple customer estates, working closely with backup, maintenance, and infrastructure teams to meet operational SLAs.

What you’ll do:

• Administer and maintain IBM i (V7R4 / V7R5) systems on IBM Power hardware, including LPAR and VIOS-level operations.

• Perform OS upgrades, PTF/cumulative patch application, and system maintenance during scheduled windows.

• Manage user profiles, authorities, subsystems, job queues, and system values.

• Monitor system health, performance, and disk utilisation; respond to and resolve incidents within SLA.

• Execute and validate backup and recovery operations (BRMS and/or Commvault), including periodic restore testing.

• Support DR activities and participate in DR drills for IBM i workloads.

• Manage incidents, changes, and service requests through ServiceNow, maintaining accurate records and adhering to change management processes.

• Coordinate with cross-functional teams (backup, patching, storage, network) and with customers on scheduled activities and issue resolution.

• Maintain runbooks, SOPs, and system documentation.

What we are looking for:

• Bachelor’s degree in computer science, IT, or related field (or equivalent practical experience).

• 5+ years of hands-on IBM i / AS400 administration.

• Strong knowledge of IBM Power architecture, LPAR concepts, and VIOS.

• Proficiency in IBM i OS administration: system values, work management, security/authorities, PTF management, and OS upgrades.

• Experience with backup/recovery on IBM i (BRMS and/or Commvault).

• Working knowledge of CL programming and IBM i command environment.

• Familiarity with ITIL processes (Incident, Change, Problem) and ticketing tools such as ServiceNow.

• Ability to work in a shift/on-call model supporting 24x7 operations.

• Good communication skills for customer-facing coordination.

• Experience in a managed services or multi-customer cloud environment.

• Experience in managing AIX systems

• Exposure to patch management tooling (e.g., BigFix or any other) and enterprise backup platforms.

• Understanding of HA/DR solutions for IBM i (e.g., PowerHA, replication).

• IBM i / Power Systems certification.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Experience Level

Senior Level