Customer Support Executive

Vision India Insurance is looking for a friendly and motivated Customer Support Executive to join our team in Coimbatore.

The selected candidate will be responsible for handling customer inquiries, providing accurate information about our products and services, resolving customer concerns, and ensuring a positive customer experience.

This is a good opportunity for candidates with strong communication skills who enjoy interacting with customers and working in a team-oriented environment.

Key Responsibilities

• Handle customer inquiries through phone calls and other communication channels.
• Provide accurate information about company products and services.
• Understand customer requirements and provide appropriate assistance.
• Resolve customer concerns and queries professionally and efficiently.
• Follow up with customers regarding pending requests and requirements.
• Maintain accurate records of customer interactions and follow-ups.
• Coordinate with internal teams to resolve customer issues when required.
• Ensure timely responses to customer queries.
• Support day-to-day customer service and related administrative activities.
• Maintain a professional and positive relationship with customers.

Eligibility & Skills

• Education: Any Computer Science Degree.
• Freshers and experienced candidates are welcome to apply.
• Good verbal and written communication skills.
• Basic computer knowledge.
• Good customer-handling and interpersonal skills.
• Ability to understand customer requirements and provide suitable solutions.
• Strong follow-up and coordination skills.
• Ability to work effectively as part of a team.
• Positive attitude and willingness to learn.

Salary & Benefits

• Attractive salary with performance incentives.
• Training provided.
• Career growth opportunities.
• Cell phone reimbursement.
• Commuter assistance.
• Supportive and professional work environment.

Working Hours

• Monday to Saturday
• 9:00 AM – 6:30 PM