Office Admin

Roles & Responsibilities:

·       Manage daily store operations and maintain the arrangement and presentation of clothing products.

·       Attend to walk-in customers and assist them with product enquiries and purchases.

·       Make telecalling calls to leads and follow up with potential customers to generate sales.

·       Handle customer enquiries regarding products, sizes, colours, pricing and orders.

·       Maintain daily reports of calls, leads, follow-ups and customer responses.

·       Maintain customer records and support day-to-day administrative activities.

Candidate Requirements:

·       Female candidates with excellent English communication

skills.

·       Must be fluent and confident in spoken English to communicate professionally with customers over calls and in person.

·       Good telephone etiquette and customer-handling skills.

·       Basic computer knowledge and proficiency in Excel or Google Sheets.

·       Strong follow-up skills, a positive attitude and attention to detail.

·       Experience in retail, telecalling, customer service or administration is preferred.