Service Relationship Manager_Small Business Enterprise_0412_8646_1064276
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Service Relationship Manager_Small Business Enterprise_0412_8646_1064276
- Responsible for managing service relationships with small business enterprise clients. - Acts as a key point of contact to ensure client satisfaction and retention. - Coordinates between clients and internal teams to resolve issues and improve service delivery. - Requires strong interpersonal and communication skills to manage client expectations effectively. - Involves understanding client business needs and aligning service offerings accordingly. - Typically requires experience in client relationship management or sales. - Focuses on small business segment, requiring knowledge of their unique challenges and opportunities. - May involve collaboration with sales, support, and product teams to enhance client experience. - Emphasizes proactive problem-solving and service improvement initiatives. - Requires ability to work in a dynamic environment with multiple stakeholders.Job role
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