System Administrator

Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment.

Manage and maintain POS systems, billing systems, and related software at all branches.

Provide technical support to employees and branch staff for hardware and software-related issues.

Monitor and maintain LAN, Wi-Fi, internet connections, routers, switches, and network infrastructure.

Coordinate with internet service providers and software vendors for technical issues and service requirements.

Maintain and troubleshoot CCTV systems, DVR/NVR, cameras, and related equipment.

Manage user accounts, email IDs, passwords, system access, and permissions as authorized by management.

Install, update, and maintain operating systems, applications, antivirus, and other required software.

Ensure regular data backup and assist in data recovery whenever required.

Monitor system security and take necessary steps to prevent unauthorized access, malware, and data loss.

Maintain proper records of all IT assets, computers, POS machines, printers, CCTV equipment, networking equipment, and software licenses.

Conduct regular checks of IT equipment across branches and identify maintenance or replacement requirements.

Coordinate with vendors for purchase, installation, repair, AMC, and replacement of IT equipment.

Support the accounts and HR departments in resolving system-related issues in payroll, accounting, attendance, and other software.

Provide technical support for biometric attendance machines and attendance software.

Assist management in implementing new software, applications, and technology systems.

Maintain proper documentation of IT issues, repairs, AMC details, passwords/access records, and equipment movement.

Ensure all branch systems are functioning properly and minimize downtime.

Train employees on basic system usage, POS operations, software, and IT security practices whenever required.

Ensure company data and confidential information are handled securely.

Conduct regular preventive maintenance of IT systems and equipment.

Prepare reports related to IT assets, system issues, repairs, and maintenance as required by management.

Any other IT-related work assigned by the Management.