Business Development Executive (BDE)

• FINLEGALFORTE CORPORATE ADVISORS PVT. LTD

• .Job Responsibilities – Sales Executive1. Lead Management & CallingContact prospective customers through outbound calls, inbound inquiries, WhatsApp and other communication channels.
• Handle leads generated through digital marketing, social media, websites and company campaigns.
• Understand customer requirements and recommend suitable services.
• Maintain regular follow-ups with prospective customers to convert inquiries into business.
• 2. Sales & Revenue GenerationPromote company services, including company incorporation, LLP registration, NGO/Section 8 registration, GST registration, trademark registration, annual ROC compliance, ISO certification and other legal and compliance services.
• Explain service benefits, pricing, packages, offers and timelines clearly to customers.
• Convert qualified leads into confirmed orders and achieve assigned sales targets.
• Upsell relevant services and identify cross-selling opportunities.
• Follow company-approved pricing and discount policies.
• 3. Client Relationship ManagementBuild and maintain positive relationships with existing and prospective customers.
• Respond to customer queries professionally and provide accurate service information.
• Coordinate with the operations and compliance teams after order confirmation.
• Ensure proper handover of customer requirements and documents to the relevant department.
• Follow up on customer satisfaction, pending requirements and future service opportunities.
• 4. CRM & ReportingUpdate all calls, follow-ups, lead status, customer feedback and sales conversions in the company's CRM.
• Maintain accurate records of leads contacted, interested customers, orders confirmed and pending follow-ups.
• Submit daily sales reports to the reporting manager.
• Ensure that no lead is left unattended and all follow-ups are completed on time.
• 5. Performance & TargetsAchieve monthly sales and conversion targets assigned by management.
• Maintain professional communication, punctuality and productivity during working hours.
• Improve conversion rates through consistent follow-ups and effective sales techniques.
• Participate in sales meetings, training sessions and performance reviews.
• 6. Code of ConductMaintain customer confidentiality and protect company data.
• Do not make unauthorized promises, offer unapproved discounts or provide misleading information.
• Follow company policies relating to attendance, office timings, leave and reporting.
• Treat customers and colleagues respectfully and professionally.

7. Key Performance Indicators (KPIs)Employee performance may be evaluated based on:

• Number of leads contacted and follow-ups completed.
• Lead-to-sale conversion rate.
• Monthly sales and revenue achieved.
• Quality and accuracy of CRM updates.
• Customer satisfaction and service coordination.
• Achievement of assigned individual targets.
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Reporting To: Sales Manager / Business Development Manager / Management

Objective of the Role: To generate revenue for Finlegalforte Corporate Advisors Pvt. Ltd. by converting prospective customers into paying clients while maintaining high standards of customer service and professional conduct.