Telesales Executive

Roles & Responsibilities

The Sales Executive will speak to incoming and assigned leads, qualify intent, educate users on the program journey, and convert them into booked consults and paid GLP-1 starts. This is a phone-first closure role that requires strong follow-up, disciplined CRM usage and the ability to sell a health program with empathy, clarity and trust.

Key Responsibilities:

• Call fresh and follow-up leads generated through app traffic, campaigns, referrals and partner channels.

• Understand the user’s goals, current health context and readiness, then position the right next step in the GLP-1 journey.

• Book consults, follow through on missed users, and drive conversion to payment and onboarding.

• Maintain accurate CRM notes, call dispositions, and promised follow-up timelines on every lead.

• Handle objections on price, safety, side effects, outcomes and commitment using approved scripts.

• Coordinate with doctors, care teams and operations to ensure smooth handoff after sale.

• Meet daily and monthly targets on connects, consult bookings, revenue and collections.

Experience & Essential Skills:

• 1–4 years of telesales / telecalling / inside-sales experience.

• Preferred backgrounds: weight-loss programs, diagnostics, healthcare plans, pharmacy, wellness, edtech or fintech telesales.

• Strong closure mindset with the patience to manage multi-call sales journeys.

• Clear spoken Hindi, decent English, and confidence handling consumers over the phone.

• Comfortable working from office, using CRM systems, and being measured on conversion metrics.

Why work with BeatO?

• An opportunity to make a meaningful impact on the lives of diabetic individuals across India.

• Take on challenging tasks and patients to boost your personal and professional skills.

• Learn from top healthcare professionals and diabetologists who are constantly making advancements in the industry.

• Work in a collaborative and supportive environment with a team at the front of the healthcare revolution in India.