Customer Support Executive

Indorailbus Travel Private Limited
Ernakulam
₹16,000 - ₹18,000 monthly

Fixed

₹16,000 - ₹18,000

Earning Potential

₹18,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

6 applicants

6 applicants

Job Description

Desired Experience & Skills:-

  • Identify customer concerns and provide timely support for their queries.
  • Be proficient in our products and services and communicate effectively to the customer.
  • Responding to queries from customers and giving timely support when requested.
  • Coordinating with multiple teams to ensure the timely response to inquiries.
  • Collecting customer feedback and upselling our services wherever applicable.
  • Ensure all communications are logged timely and correctly.
  • Previous chat support experience preferred.
  • Flexible to work on rotational shifts.
  • Excellent communication and interpersonal skills.
  • Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.

Job role

Work location
Work locationXavier Arakkal Rd, Ernakulam North, Kacheripady, Ernakulam, Kerala, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCustomer support, Blended process, Domestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Hindi
Age limit
Age limit18 - 45 years
Gender
GenderAny gender

About company

Name
NameIndorailbus Travel Private Limited
Address
AddressXavier Arakkal Rd, Ernakulam North, Kacheripady, Ernakulam, Kerala, India
Job posted by Indorailbus Travel Private Limited

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You can expect a minimum salary of 16,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kochi to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kochi at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 18 Jun 2026. For more details, download apna app and find Night Shift jobs in Kochi . Through apna, you can find jobs in 64 cities across India. Join NOW!