Telesales Manager

TELE SALES MANAGERJob OverviewWe are looking for an experienced and result-oriented Tele Sales Manager with proven experience in managing and leading a telesales team. The candidate must be capable of achieving targets, developing team performance, and driving consistent sales results.

• Key ResponsibilitiesManage, motivate, and lead the telesales team to achieve monthly sales targets.
• Train and coach telesales executives on sales techniques, product knowledge, objection handling, follow-up, and closing.
• Monitor individual and team performance and take corrective action when required.
• Develop strategies to improve lead conversion, productivity, and sales revenue.
• Ensure proper follow-up and effective handling of all leads.
• Conduct regular team meetings, call reviews, role plays, and performance assessments.
• Set and monitor daily, weekly, and monthly KPIs.
• Identify underperforming employees and provide coaching and performance improvement support.
• Maintain proper CRM records, sales reports, and performance tracking.
• Coordinate with Sales, Marketing, and Operations teams for effective lead conversion.
• Required Skills & ExperiencePrior experience managing a telesales team is mandatory.
• Proven track record of achieving sales targets and delivering results.
• Strong sales, communication, leadership, and managerial skills.
• Excellent training, coaching, persuasion, negotiation, and objection-handling abilities.
• Strong target orientation and accountability.
• Ability to analyze sales performance and implement corrective strategies.
• Good knowledge of CRM, lead management, and sales reporting.

Key ExpectationThe candidate should be a hands-on sales leader, not merely a supervisor—capable of training the team, improving individual performance, driving conversions, and consistently delivering measurable sales results.