Customer Care Executive

Job Description – Customer Care Executive (Female Only)

Process Name: Chiranjiv

Position: Customer Care Executive

Gender: Female Candidates Only

Salary: ₹15,000 – ₹25,000 per month

Experience: Freshers & Experienced Both Can Apply

Weekly Off: 2 Days Off (As per Client's Schedule/Requirements)

About the ProcessChiranjiv focuses on making genome sequencing and genetic research more accessible and inclusive, with an emphasis on genetic data transparency and representation of Indian and Global South populations.

• Roles & ResponsibilitiesHandle customer queries through calls and other communication channels.
• Provide accurate information about the company's services and processes.
• Assist customers with their questions and concerns.
• Maintain proper customer records and follow-up details.
• Ensure a positive customer experience through professional communication.
• Coordinate with the internal team whenever required.
• Required SkillsGood communication skills.
• Basic computer knowledge.
• Good listening and problem-solving abilities.
• Customer-friendly attitude.
• Ability to handle customer queries professionally.
• Eligibility CriteriaFemale candidates only.
• Freshers and experienced candidates can apply.
• Basic English and Hindi communication skills.
• Minimum (Graduates preferred).

Salary: ₹15,000 – ₹25,000 per month (Depending on interview and experience).

Weekly Off: 2 days off as per client requirements and schedule.

Interested candidates can apply now!