Customer Care Executive

Hiring: Customer Support Executive – Blinkit Blended Process

Company Name: ienergizer 

Process Name: Blinkit Blended Process

Job Role: Customer Support Executive

Process Type: Blended (Voice & Non-Voice)

Salary: ₹24,000 Fixed (as per applicable NAPS norms)

Job Responsibilities

- Handle customer queries and concerns related to Blinkit services through voice and non-voice channels.

- Provide accurate information and effective resolutions to customer issues.

- Maintain professional communication and ensure a positive customer experience.

- Follow company guidelines, process standards, and quality parameters.

Eligibility Criteria

- Education: Undergraduate freshers, graduate freshers, and experienced candidates can apply.

- Communication: Excellent verbal and written communication skills are mandatory.

- Candidates must have a customer-focused approach and a willingness to learn.

Job Details

- Working Days: 6 days a week

- Weekly Off: 1 day

- Shift Timings:

 - Female candidates: Day shift

 - Male candidates: Rotational shifts

- Incentives: Not applicable

- Cab Facility: Not provided

- PF Deduction: No PF deduction, as per the shared salary structure

Important Note

Candidates with excellent communication skills who are comfortable working in a blended customer support process are encouraged to apply.

Interested candidates can share their updated CV to proceed with the recruitment process.

🚨 URGENT HIRING – PRIMARY Research Analyst| US PROCESS

📍 Location: Noida

💼 Process: Primary Research Analyst – US Process

🏢 Work Mode: Work From Office

💰 Salary & Incentives

💵 In-Hand: ₹18,000 – ₹23,000

💼 CTC: ₹22,000 – ₹25,000

📌 Salary will be offered as per interview performance and experience.

🎯 Incentives: Up to ₹50,000 based on individual performance and company terms & conditions.

🕐 Shift Timing

🌙 6:30 PM – 3:30 AM

📅 5 Days Working

🛑 Saturday & Sunday – Fixed Off

🚕 Transport

➡️ One-side drop facility available from the company side.

👤 Candidate Profile

- Exp and Fresher both are eligible for this grad and undergraduate both can apply for this .

- Excellent English communication skills.

- Comfortable working in a night shift.

- Good customer handling and convincing skills.

- Ability to achieve process targets and performance parameters.

- Candidates comfortable with Work From Office – Noida.

📌 Job Responsibilities

- Handle customer interactions for the US process.

- Understand customer requirements and provide appropriate solutions.

- Maintain professional communication and customer experience.

- Achieve defined productivity, quality and performance targets.

- Follow company policies, process guidelines and compliance requirements.

- Work effectively toward incentive and performance-based targets.

📩 Interested candidates can apply through Apna with their updated CV.

Note: Salary, incentives and other benefits are subject to interview performance and company terms & conditions.

🚨 WE'RE HIRING | Customer Support (International Process) 🚨

🏢 Company: Vertex Group of Companies

📍 Location: AIHP Cyber Greens 2, Udyog Vihar Phase 3, Sector 20, Gurugram

💰 Salary:

• Up to ₹27,000 CTC (Experienced) 

• Up to ₹25,000 CTC (Freshers)

✅ 5 Days Working ✅ Rotational Shifts & Rotational Week Offs ✅ One-Side Cab (After 8 PM Shift) ✅ ₹10,000 Retention Bonus (After 3 Months)

🎯 Process: G6 Hotels & Motels – Inbound sales

📞 Contact customers with incomplete hotel bookings, resolve concerns, and help them complete their reservations.

Requirement: Excellent English communication (C1 Level Mandatory).

WE ARE HIRING – Customer Service Executive (Zomato Process)

Position: Customer Service Executive

📌 Process: Zomato Customer Support (Voice/Chat)

Job Responsibilities:

* Handle customer queries via Voice/Chat.

* Resolve issues related to orders, payments, cancellations, refunds, and deliveries.

* Deliver excellent customer service while maintaining quality standards.

* Escalate unresolved concerns to the relevant team.

Eligibility:

* 12th Pass / Undergraduate / Graduate

* Freshers & Experienced candidates can apply

* Good communication skills in English & Hindi

* Additional regional language proficiency is an advantage:

  * Bengali

  * Kannada

  * Tamil

  * Telugu

  * Marathi

Salary:

* Freshers: ₹24,000 CTC/month (PF Deduction: ₹3,600)

* Experienced: ₹27,000 CTC/month (PF Deduction: ₹3,600)

Job Details:

* 📍 Location: Gurgaon

* 🕒 24×7 Rotational Shifts

* 📅 6 Days Working (1 Rotational Week Off)

* 🚀 Growth Opportunities

* 🤝 Friendly Work Environment

*Females will be considered in day shift only*

*Cab allowance for candidates in night shift*

8PM to 10PM - 60₹ per day

10PM to 6AM - 120₹ per day

Hiring: Executive at Livpure! 🚀

We are looking for motivated candidates to join our team.

Shift Details:

✅ 6 Days Working (Fixed Sunday Off)

✅ 9 Am to 9 PM (Fixed Shift)

✅ 9 Hours login (including 1-hour break)

Salary & Benefits:

🎁 Bonus: ₹10,000 retention bonus after

 3 months.

Sales - 26k ctc 

Email - 23k ctc

Social media - 27k ctc

🚨 URGENT HIRING – INTERNATIONAL BPO | FINANCIAL SERVICES | TRAVEL

📍 Location: Work From Office (WFO)

⏰ Joining: Immediate Joiners Preferred

🚕 Benefits: Cab / Transport Allowance / Incentives as per process

💼 Experience: 6 Months – 1+ Year, depending on the process

We are hiring experienced professionals for multiple international processes. Candidates with relevant domain experience are encouraged to apply.

🔴 1. Trade Republic – Wealth Management

Position: Wealth Management Executive

Experience: 6+ Months relevant experience

Mandatory: Previous Wealth Management experience

Salary: Up to ₹35,000 CTC

Work Mode: WFO

Joining: Immediate Joiners Preferred

🚕 Benefits: Both-side cab OR transport allowance

Key Responsibilities:

- Handle customer queries related to wealth management products/services.

- Assist customers through calls, email or other applicable channels.

- Resolve customer issues professionally within defined TAT.

- Maintain accurate customer and transaction records.

- Follow process guidelines, compliance requirements and SOPs.

⚠️ Only candidates with relevant Wealth Management experience should apply.

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🟠 2. PERK – International Travel Process

Position: Travel Process Executive

Experience: 1+ Year International Travel experience

Mandatory: International Travel domain experience

Skills: Voice + Email/Chat

Salary: Up to ₹30,000 CTC / Approx. ₹25,000 In-Hand

Work Mode: WFO

Joining: Immediate Joiners Preferred

🚕 Benefits: Both-side cab OR incentives

Key Responsibilities:

- Handle customer queries related to international travel.

- Assist with bookings, reservations, cancellations and travel-related queries.

- Provide support through voice, email and chat.

- Resolve customer concerns while maintaining service quality.

- Follow process SOPs and meet defined performance parameters.

⚠️ International Travel experience is mandatory.

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🟠 3. Trade Republic – Chat Process

Position: Customer Service Executive – Chat

Experience: 6+ Months

Mandatory Domain: Banking / Finance / Sales / Insurance + Customer Service

Salary: Up to ₹31,000 CTC / Approx. ₹26,000 In-Hand

Work Mode: WFO

Joining: Immediate Joiners Preferred

🚕 Benefits: Both-side cab + allowance OR incentives

Key Responsibilities:

- Handle customer queries through chat support.

- Assist customers with banking/financial-service-related queries.

- Provide accurate information and resolution within TAT.

- Maintain excellent customer experience and communication standards.

- Follow compliance, SOPs and quality guidelines.

⚠️ Candidates must have relevant Banking/Finance/Sales/Insurance + Customer Service experience.

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🟡 4. Trade Republic – SQ / Service Quality

Position: Service Quality / SQ Executive

Experience: 6+ Months in International Banking Domain BPO

Mandatory: International Banking + Taxation experience

Process: Blended – Voice + Chat

Salary: ₹35,000 CTC / Approx. ₹30,000 In-Hand

Work Mode: WFO

Joining: Immediate Joiners Preferred

🚕 Benefits: Both-side cab + allowance OR incentives

Key Responsibilities:

- Monitor and evaluate customer interactions for quality compliance.

- Conduct quality checks for voice and chat interactions.

- Identify process gaps and provide actionable feedback.

- Ensure adherence to SOPs, compliance and taxation-related processes.

- Prepare quality reports and maintain process documentation.

- Support continuous improvement and service quality initiatives.

⚠️ International Banking BPO + Taxation experience is mandatory.

✅ Who Can Apply?

- Candidates with relevant International BPO / Banking / Finance / Travel / Wealth Management experience.

- Excellent communication and customer-handling skills.

- Candidates comfortable with Work From Office.

- Immediate joiners will be preferred.

- Candidates must meet the specific mandatory experience criteria mentioned above.

📩 Interested candidates can apply through Apna or share their updated CV.

Important: Please mention the process/domain you have experience in while applying.

Hiring Alert: Indigo Airlines Customer Support – Voice Process

Company Name: Aionos

Process Name: Indigo Airlines Customer Support

Job Role: Customer Support Executive

Process Type: International/Domestic Voice Support

Job Location: Sector 142, Noida

Salary Package

- CTC: ₹20,000 – ₹25,000 per annum package equivalent as monthly CTC range? No — ₹20,000–₹25,000 CTC per month.

- In-Hand Salary: ₹18,000 – ₹20,500 per month.

- Salary will depend on interview performance, previous work experience, and the candidate’s last revised salary.

Job Responsibilities

- Handle customer queries related to IndiGo Airlines over voice calls.

- Assist customers with flight bookings, cancellations, rescheduling, refunds, and other travel-related concerns, as per process guidelines.

- Provide accurate information and effective resolutions while maintaining professional communication.

- Ensure customer satisfaction and adhere to quality standards.

Eligibility Criteria

- Candidates with good communication skills are preferred.

- Freshers and experienced candidates may apply, subject to the process requirements.

- Candidates should have a customer-focused approach and be comfortable working in rotational shifts.

Work Schedule

- Working Days: 5 days a week

- Weekly Off: 2 days

- Shift: Rotational shifts for both male and female candidates.

Transportation Facilities

- One-Side Cab: Available within a 30 km radius of the office.

- Shuttle Facility: One-side shuttle service available between Botanical Garden Metro Station and the office.

Job Highlights

- Airline customer support opportunity.

- Five-day working schedule with two weekly offs.

- Transportation support available as specified above.

- Competitive salary based on experience and interview performance.

Interested candidates can share their updated CV to proceed with the recruitment process.