Store Manager

Job Description – Operations & Store ManagerCompany: Rasme Sweets Pvt. Ltd.

Location: Delhi

Salary: ₹40,000 – ₹55,000 per month (Negotiable based on interview and current/last drawn salary)

Experience: Up to 6 Years

Gender Preference: Male Candidate

Job SummaryRasme Sweets Pvt. Ltd. is looking for an experienced and result-oriented Operations & Store Manager to oversee daily store operations, inventory management, sales performance, staff coordination, and customer service. The ideal candidate should have strong operational skills and experience in managing a retail outlet, sweets shop, bakery, food retail, or QSR environment.

Key Responsibilities1. Store & Operations Management

• Manage daily store operations and ensure smooth business functioning.
• Monitor opening and closing procedures, staff attendance, and shift management.
• Ensure compliance with company SOPs, hygiene standards, and operational policies.
• Maintain proper product display, availability, and store presentation.

2. Inventory & Stock Management

• Monitor stock levels, maintain inventory records, and conduct regular stock audits.
• Coordinate stock replenishment and purchase requirements with vendors and suppliers.
• Monitor product freshness, expiry dates, and stock rotation using FIFO/FEFO practices.
• Control product wastage, stock discrepancies, and inventory losses.

3. Sales & Business Performance

• Monitor daily sales, billing, cash handling, and end-of-day reconciliation.
• Prepare daily, weekly, and monthly sales and operational reports.
• Work towards achieving sales targets and improving store profitability.
• Identify opportunities to improve operational efficiency and reduce costs.

4. Team & Customer Management

• Supervise, train, and motivate store staff to maintain productivity.
• Handle customer queries and complaints professionally.
• Ensure excellent customer service and a positive shopping experience.
• Coordinate with management regarding operational issues and business requirements.

5. Reporting & Administration

• Maintain records of sales, stock movement, wastage, and daily expenses.
• Ensure proper documentation and accurate reporting.
• Coordinate with accounts and management for billing, cash deposits, and reconciliations.
• Support management in implementing new processes and improving business performance.
• Required SkillsStrong knowledge of store operations and inventory management.
• Experience in sales monitoring, cash handling, and stock reconciliation.
• Good leadership, communication, and team management skills.
• Knowledge of MS Excel, POS systems, and inventory software.
• Understanding of food safety, hygiene, product freshness, and wastage control.
• Strong problem-solving and decision-making abilities.

Preferred BackgroundCandidates with experience in sweets shops, bakeries, food retail, QSRs, or restaurant chains will be preferred.