Telesales Executive

Telesales ExecutiveGender: Female

Job SummaryWe are looking for a motivated and target-oriented Female Telesales Executive to handle outbound and inbound calls, connect with prospective customers, understand their requirements, explain products or services, and convert leads into successful sales. The candidate will be responsible for regular follow-ups, maintaining customer relationships, and achieving assigned sales targets.

• Key ResponsibilitiesMake outbound calls to prospective and existing customers from the provided database.
• Handle incoming customer enquiries and provide accurate information about products/services.
• Understand customer requirements and recommend suitable products or services.
• Explain product features, benefits, pricing, offers, and other relevant details to customers.
• Follow up with interested leads through calls and other communication channels.
• Convert qualified leads into sales and achieve daily, weekly, and monthly sales targets.
• Maintain proper records of calls, leads, follow-ups, and sales in the CRM or company system.
• Build and maintain positive relationships with customers.
• Handle customer queries and objections professionally and work towards conversion.
• Coordinate with the sales and other internal teams for order processing and customer requirements.
• Track pending follow-ups and ensure timely communication with prospective customers.
• Provide regular updates on sales performance and lead status to the reporting manager.
• RequirementsPrevious experience in Telesales, Telecalling, Inside Sales, or Customer Sales will be preferred.
• Strong verbal communication and convincing skills.
• Comfortable making a high volume of customer calls.
• Good negotiation and objection-handling skills.
• Target-oriented and motivated to achieve sales goals.
• Basic computer knowledge and familiarity with CRM tools.
• Good follow-up and customer-handling skills.
• Ability to work independently as well as part of a team.
• Freshers with strong communication and a willingness to build a career in telesales may also be considered.
• Key SkillsTelesales
• Outbound Calling
• Lead Conversion
• Customer Handling
• Sales Follow-up
• Objection Handling
• Negotiation
• Relationship Management
• CRM Management
• Target Achievement