Team Leader

Team Leader

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great  Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce  and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.  Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The Stock Loan Associate/Manager is responsible for overseeing and executing daily Stock Loan Operations, including settlements, reconciliations, collateral management, break resolution, and regulatory support. In addition to core processing responsibilities, the role manages team workflow, provides oversight, ensures adherence to control standards, and partners with stakeholders to drive process improvements and risk mitigation.

Job Description

Intercompany Settlements & Collateral Management

Agree and process collateral with MLPFS and MLI counterparties.

Execute associated collateral movements and ensure accuracy in cash and securities flows.

Perform daily reconciliation to ensure 100% balancing of cash and position activity.

Break Identification & Resolution

Research, isolate, and resolve stock loan breaks, including:

DTC/Loanet breaks

AP/blotter discrepancies

Post necessary Stock Record adjustments to clear exceptions.

Transaction Processing & MTM

Process mark‑to‑market (MTM) updates via manual and automated platforms.

Support daily booking of stock loan transactions and pricing updates.

Repo and Settlement Support

Managerial & Leadership Responsibilities

Oversee daily workflow and task allocation for Stock Loan Operations staff.

Monitor team performance, ensuring SLAs, cutoffs, and control requirements are met.

Provide coaching, guidance, and performance feedback to team members.

Conduct daily huddles and operational checkpoint calls.

Risk, Control & Governance

Ensure adherence to internal policies, regulatory standards, and SEC recordkeeping requirements.

Review and approve daily reconciliations, Stock Record adjustments, and exception resolutions.

Identify operational risks and implement mitigating controls.

Stakeholder Management

Partner with Front Office, Collateral, Middle Office, and Technology teams to resolve issues and align processes.

Serve as the escalation point for complex breaks, settlement delays, or counterparty discrepancies.

Interface with external agents (BNY, JPM, DTC, Loanet) as required.

Regulatory, Audit & Reporting

Support internal and external audit and regulatory inquiries by preparing required documentation.

Maintain complete and compliant operational records per regulatory retention timelines.

Process Improvement & Change Management

Identify automation, process optimization, and control‑enhancement opportunities.

Collaborate with Technology/GSL MAPS teams on system enhancements, UAT, and production rollouts.

Lead training sessions, ensure SOPs are updated, and drive continuous improvement initiatives.

Responsibilities

Fail investigation and remediation for failing borrows and loans and returns

Interact closely with stock loan teams in various locations, settlement teams and corporate action teams

Prioritize, investigate and add commentary to contract compare breaks

Create managerial reports, workload statistics, and provide value-added analysis to the business.

Prepare documentation/requests for onshore review and responses to all internal and external inquiries.

Requirements

Education : B COM/ MBA/BBA/BCA

• Certifications If Any : NA

Experience Range : More than 3 years

Foundational Skills*

• Good comm. Skills, Analytical Skills, Time Management and Excel

Desired skills

• Settlements/ Stock Loan profiles

Work Timings : 17:30-02:30

Job Location : Gurugram