Guest Relation Executive
TrueBlue India LLPFixed
₹20,000 - ₹21,000
Average Incentives*
₹2,000
Earning Potential
₹23,000
Fixed
₹20,000 - ₹21,000
Average Incentives
₹2,000
Earning Potential
₹23,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
119 applicants
Benefits include: PF
Job Description
About the Role
A leading multiplex cinema chain is hiring a Patron Delight Officer to lead the front-line team at the Box Office and Canteen and deliver a great guest experience.
Responsibilities
- Lead a team of 7-10 associates
- Issue floats and handle cash at the start and end of each shift
- Coach the team on suggestive selling to boost revenue
- Coordinate with the IT team to keep POS machines and servers running
- Maintain team grooming, hygiene, sanitization and safety standards
- Resolve basic guest concerns and escalate when needed
- Train associates and submit daily operations reports
- Candidate must be flexible to work with Rotational shifts.
Requirements
- Education: Graduate with a Hotel/Restaurant background, Diploma in Hotel Management/IHM OR Any graduate with 3-6 months of experience in QSR Industry
- Experience: Freshers to 1 year of experience in QSR/Operations in Hotels, Restaurants or the Service industry
- Languages: English and the local language
- Skills: Team management, cash handling, upselling, multitasking, attention to detail, strong communication
Perks
- Training and career growth
- Competitive salary and incentives
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Gwalior to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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