TATWA TECHNOLOGIES LTD

Customer Care Executive

TATWA TECHNOLOGIES LTD
Begumpet, Hyderabad Region
₹16,000 - ₹17,000 monthly

Fixed

₹16,000 - ₹17,000

Earning Potential

₹17,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 6 days

19 applicants

19 applicants

Benefits include: Overtime Pay, Annual Bonus, PF

Benefits include: Overtime Pay, Annual Bonus, PF

Job Description

  • Key ResponsibilitiesCustomer SupportHandle inbound customer calls professionally and efficiently.
  • Deliver exceptional customer service while maintaining a customer-first approach.
  • Understand customer concerns, identify their needs, and provide appropriate solutions.
  • Demonstrate empathy, patience, and active listening during customer interactions.
  • Resolve customer issues effectively and escalate complex cases whenever required.
  • Manage difficult conversations with confidence using strong conflict resolution and de-escalation skills.
  • Maintain accurate records of customer interactions and follow organizational processes.
  • Adhere to assigned work schedules and maintain regular attendance.
  • Be flexible to work on weekends, holidays, and overtime based on business requirements.
  • Problem-Solving & Operational SkillsAnalyze customer concerns logically and provide timely resolutions.
  • Prioritize tasks effectively to meet service level expectations.
  • Make sound decisions while handling customer queries.
  • Remain calm and composed in high-pressure or escalated situations.
  • Demonstrate self-discipline, accountability, and ownership of assigned responsibilities.
  • Maintain accuracy, attention to detail, and strong organizational skills.
  • Collaborate with internal teams to ensure timely issue resolution and customer satisfaction.
  • Required SkillsExcellent verbal communication
  • Customer Service Orientation
  • Active Listening
  • Problem-Solving
  • Conflict Resolution
  • Time Management
  • Multitasking
  • Attention to Detail
  • Adaptability
  • Team Collaboration
  • Preferred Candidate ProfileCustomer-focused with a positive attitude.
  • Strong interpersonal and relationship-building skills.
  • Quick learner with the ability to adapt to changing business requirements.
  • Comfortable working in a fast-paced, target-driven environment.
  • Willingness to work in rotational shifts and relocate to Hyderabad if required.


Job role

Work location
Work location5th floor Queen plaza building Rasoolpur Hyderabad Land mark Rasoolpur metro station Begumpet, Hyderabad Region
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Bengali, Malayalam
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameTATWA TECHNOLOGIES LTD
Address
Address5th floor Queen plaza building Rasoolpur Hyderabad Land mark Rasoolpur metro station Begumpet, Hyderabad Region
Job posted by TATWA TECHNOLOGIES LTD

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You can expect a minimum salary of 16,000 INR and can go up to 17,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 15 Oct 2026. For more details, download apna app and find Full Time jobs in Hyderabad . Through apna, you can find jobs in 64 cities across India. Join NOW!