HR Operations Executive

About the Role - We are looking for a confident, proactive, and responsible HR & Operations professional who can independently manage the day-to-day HR and operational activities of the company.

Hiring and recruitment will be the primary responsibility, but the role will also involve overseeing overall office operations, monitoring departmental performance, coordinating with teams, handling client concerns, and ensuring the smooth functioning of the organization.

The ideal candidate should be someone who can take ownership, communicate confidently with employees and clients, identify issues quickly, and report important matters directly to management.

Key ResponsibilitiesRecruitment & HR

• Handle end-to-end recruitment, from sourcing and screening candidates to interviews, selection, onboarding, and joining formalities.
• Coordinate employee documentation, attendance, leaves, probation, performance-related matters, and employee communication.
• Address employee concerns and maintain discipline and professional work culture.

Operations & Department Management

• Monitor the day-to-day functioning of the company and ensure departments are operating smoothly.
• Coordinate and oversee departments including Studio, CRE, CRM, Styling, Photography, Makeup, and other operational teams.
• Track departmental targets, daily/weekly performance, and pending work.
• Ensure that office requirements, equipment, supplies, and other operational needs are communicated to management on time.

Cash & Office Management

• Handle and maintain company cash collections responsibly.
• Keep proper records of cash received and submit regular updates/reports to management.

Client & Issue Management

• Handle client concerns professionally and confidently.
• Take ownership of operational or client-related issues and coordinate with the relevant departments to resolve them.
• Escalate important or sensitive matters to management with complete information and timely updates.
• Ensure that client-related issues are followed up until resolution.

IMPORTANT -

• Confident personality with a professional and presentable appearance.
• Ability to communicate firmly yet professionally with employees and clients.
• Strong ownership and problem-solving abilities.
• Ability to multitask and manage multiple departments and responsibilities.
• Good organizational and follow-up skills.
• Ability to work independently and take quick decisions when required.
• Comfortable handling confidential information and company cash responsibly.
• Proficiency in MS Office/Google Workspace and basic reporting.