Inside Sales Executive

About XBattery

XBattery designs and manufactures high-voltage, AI-enabled Battery Management System (BMS) electronics for electric vehicles and energy storage applications. Our residential energy storage solution, Powerwall, powered by BharatBMS, is available in three capacities: XB-2K, XB-5K, and XB-16K, catering to homes, villas, and commercial establishments.

We are looking for a proactive, confident, and results-oriented Inside Sales Executive to engage with potential customers, generate qualified leads, and contribute to the growth of our Powerwall business across India.

Key Responsibilities

• Make outbound calls to potential customers, dealers, distributors, installers, and channel partners to introduce XBattery’s Powerwall solutions.
• Respond promptly and professionally to inbound enquiries from the website, social media, advertisements, and events.
• Understand customer requirements for residential and commercial power backup solutions and explain product features, capacities, and benefits clearly.
• Qualify leads based on customer requirements, budget, location, and purchase timeline.
• Coordinate with the sales team to arrange product demonstrations, site visits, and quotations.
• Follow up regularly with prospects and channel partners to nurture leads and improve conversions.
• Maintain accurate records of calls, customer interactions, lead status, and follow-up schedules using CRM tools or Excel.
• Build strong relationships with customers and channel partners to encourage repeat business and referrals.
• Communicate product updates, new offerings, and relevant business developments to customers and partners.
• Monitor daily calling activities, lead generation, follow-ups, and conversions against assigned targets.
• Work closely with the sales team to improve lead quality, customer engagement, and overall sales performance.

Eligibility

• 1–3 years of experience in inside sales, telecalling, lead generation, customer engagement, or a similar role.
• Fluency in English, Hindi, and Telugu; additional regional languages are an advantage.
• Strong verbal communication, active listening, and customer persuasion skills.
• Ability to understand customer needs, address objections, and follow up consistently.
• A target-driven approach with a strong sense of ownership and accountability.
• Basic computer skills, including Excel/Google Sheets, email, and WhatsApp Business.
• Willingness to learn technical products and explain their benefits to both technical and non-technical customers.

Good to Have

• Familiarity with dealer, distributor, installer, or channel partner networks.
• Experience using CRM tools and managing leads.
• Knowledge of customer acquisition, lead nurturing, and sales pipeline management.
• Ability to adapt to a fast-paced startup environment.
• Experience in solar energy, electric vehicles, batteries, inverters, power backup systems, electronics, or hardware products preferred.
• Graduate or diploma holder in any discipline; a background in Electrical, Electronics, or a related technical field is an advantage.

What Matters Most

• Initiative: Proactively engaging customers and identifying business opportunities.
• Ownership: Taking responsibility for leads, follow-ups, and customer interactions.
• Accountability: Consistently working towards sales targets and measurable outcomes.
• Persistence: Following up diligently to nurture leads and convert prospects into customers.
• Customer Focus: Building trust through clear communication, responsiveness, and professional engagement.