Receptionist / Front Office Executive

GreenSew Infratech Private Limited | Hyderabad

CTC: Approximately ₹3 LPA + Performance Incentives

About GreenSew

GreenSew specializes in sewage and wastewater treatment solutions, offering innovative products, engineering, manufacturing, installation and maintenance services.

We are looking for an experienced, customer-friendly professional to manage our front office and support customer engagement and sales development.

Key Responsibilities

Manage the front office and create a professional experience for visitors, customers and vendors.

• Handle incoming phone calls, emails, WhatsApp messages, website enquiries and social media interactions.
• Register and maintain customer leads, interactions, follow-ups and appointments in SuiteDash CRM.
• Respond to new enquiries, collect basic project information and coordinate with the sales team for lead qualification and appointment scheduling.
• Connect with potential customers through calls, emails and social media to understand their interest and arrange discussions with the sales team.
• Execute email marketing campaigns, maintain contact lists and track campaign performance.
• Coordinate meetings, send confirmations and reminders, and ensure timely follow-up on enquiries.
• Handle routine office administration, courier coordination and visitor management.

Desired Experience & Qualifications

Experience: 7–15 years in front office management, customer relations, customer support, telecalling, inside sales or marketing coordination.

Qualification: Graduate in any discipline. Good communication skills and practical computer knowledge are essential.

• Comfortable using email, spreadsheets, CRM software and social media platforms.
• Experience in email marketing, lead management or appointment setting will be an advantage.
• Fluent in English and able to communicate comfortably in Hindi and/or Telugu.
• Organized, dependable, courteous and proactive, with a strong sense of ownership and follow-through.

Compensation & Benefits

Annual CTC of approximately ₹3 lakh, plus performance-based incentives.

• Opportunity to earn additional incentives through lead engagement and appointment generation, based on the approved incentive plan.
• Professional work environment and exposure to CRM, digital marketing and customer relationship management.
• Opportunity to develop new skills and take on greater responsibilities as the company expands.

Career Growth:

This role offers an opportunity to grow into Senior Customer Success Executive, Customer Success Team Leader, Customer Relationship Manager or Marketing Coordination roles, based on performance and capability.

Apply Now: If you enjoy interacting with people, organizing work and helping a business grow, we would love to hear from you.