Receptionist / Front Office Executive

Job Posting: Front Desk Receptionist & Patient Coordinator

Company Name: BBetter Ayurveda Clinic

Location: Nallagandla, Hyderabad, Telangana

Working Hours: 9:30 AM – 6:30 PM (Full-Time, In-Clinic)

Department: Front Office / Patient Relations

Experience: Freshers welcome; 1–2 years in front office operations preferred

Salary: ₹15,000 – ₹18,000 / month

About the Role:

BBetter Ayurveda Clinic is seeking a polite, highly organized, and patient-focused Front Desk Receptionist to join our branch in Nallagandla. In this role, you will serve as the face of the clinic—welcoming patients, handling appointment schedules, assisting with billing, and ensuring a seamless experience for visitors seeking holistic healthcare.

Key Responsibilities:

Front Desk Management & Patient Greeting:

• Greet arriving patients with kindness and professionalism.
• Oversee patient intake, register new visitors, and assign consultation tokens.
• Provide helpful information regarding doctor availability, Ayurvedic therapies, and package plans.

Appointment Scheduling & Communications:

• Manage phone calls, WhatsApp inquiries, and online bookings.
• Send proactive appointment reminders and follow up with regular patients.
• Coordinate with doctors and therapists to keep consultation and Panchakarma treatment slots running on time.

Billing & Administrative Support:

• Handle patient billing (Cash, UPI, Card), hand out receipts, and track daily front-office collections.
• Keep patient profiles, medical histories, and consultation records organized in the clinic management software.
• Ensure the reception and waiting hall remain spotless, comfortable, and well-maintained throughout working hours.

Key Requirements:

• Education: Higher Secondary (10+2) pass or Any Graduate.
• Working Hours: 9:30 AM to 6:30 PM.
• Language Proficiency: Fluent in Telugu; functional working knowledge of English and Hindi.
• Technical Skills: Basic computer skills (MS Office, Web Browsing) and familiarity with UPI/POS billing machines.
• Soft Skills: Warm personality, polite demeanor, active listening, and strong time-management skills.

Local Candidates Preferred:

• Candidates living in or near Nallagandla, Lingampally, Tellapur, Serilingampally, or Chanda Nagar.
• Benefits & PerksRegular paid leaves & public holiday coverage
• Performance-based monthly/annual bonuses
• Special employee discounts on Ayurvedic treatments, Panchakarma therapies, and wellness products

How to ApplyInterested candidates can reach out through:

• Email: bharath@monksays.co
• Call / WhatsApp: 8019508877