Technology OpS Support Practitioner

Technology OpS Support Practitioner

Project Role : Technology OpS Support Practitioner
Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery.
Must have skills : Microsoft Windows Server Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Technology Operations Support Practitioner, a typical day involves ensuring the integrity and governance of various systems by adhering to established best practices for service delivery. The role includes developing, deploying, and supporting infrastructure and technology initiatives while aligning with architectural standards and operational procedures. Collaboration with teams to maintain seamless technology operations and continuous improvement of service frameworks is a key aspect of daily activities, ensuring that systems remain reliable and efficient within the organizational environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Monitor and maintain system performance to ensure optimal operation and availability.
- Assist in the documentation and implementation of operational procedures and policies.
- Support incident management processes by troubleshooting and resolving system issues promptly.
- Collaborate with cross-functional teams to facilitate smooth deployment of technology initiatives.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Windows Server Administration.
- Experience with managing server environments, including installation, configuration, and maintenance.
- Knowledge of system security practices and disaster recovery procedures.
- Ability to monitor system health and performance using various diagnostic tools.
- Familiarity with automation and scripting to streamline administrative tasks.
- Strong problem-solving skills to address and resolve technical challenges efficiently.

Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft Windows Server Administration.
- This position is based at our HDC3B - SEZ location.
- A 15 years full time education is required.