Telecaller

JOB DESCRIPTION – TELECALLER FOR BHOPAL/ INDORE/JABALPUR

Company Name: Planet Sun India

Job Title: Telecaller

Job Locations: Indore | Bhopal | Jabalpur, Madhya Pradesh

Department: Sales & Marketing

Employment Type: Full-Time

Experience: 0–2 Years (Freshers can also apply)

1. Job Summary

Planet Sun India is looking for confident, enthusiastic and target-oriented Telecallers to join its team across Indore, Bhopal and Jabalpur. The candidate will be responsible for making outbound calls, generating potential customer leads, explaining the company's solar products and services, and coordinating with the sales team to convert leads into business opportunities.

2. Key Responsibilities

1. Make outbound calls to prospective customers and generate business leads.
2. Explain the company's solar products, solutions and services to potential customers.
3. Identify customer requirements and understand their interest in solar energy solutions.
4. Follow up with interested customers and maintain regular communication.
5. Schedule appointments and arrange meetings for the sales team.
6. Maintain daily call records, customer details and lead status.
7. Update customer information and follow-up details in the company's CRM or Excel sheet.
8. Coordinate with the Sales Manager and Business Development Team.
9. Achieve daily and monthly calling and lead-generation targets.
10. Maintain professional communication and a positive attitude while dealing with customers.

3. Required Skills & Qualifications

• Graduate in any discipline (mandatory).
• Good verbal communication skills.
• Basic knowledge of MS Excel and computer operations.
• Fluency in Hindi; basic English communication is preferred.
• Good convincing, negotiation and interpersonal skills.
• Ability to handle customer queries professionally.
• Confidence in making outbound calls.
• Positive attitude and willingness to work in a target-oriented environment.

4. Experience

• Freshers and experienced candidates can apply.
• Experience in telecalling, customer support, sales or lead generation will be an added advantage.
• Candidates with experience in the solar, electrical or renewable energy industry will be preferred.

5. Performance Expectations

• Daily outbound calling and lead generation.
• Regular follow-ups with prospective customers.
• Proper maintenance of calling reports.
• Achievement of assigned monthly targets.
• Timely coordination with the sales team.

6. Salary & Benefits

• Salary: As per experience, skills and company standards.
• Performance-based incentives as per company policy.
• Opportunity to grow within the Sales & Marketing Department.
• Professional working environment.

7. Job Locations- Immediate hiring for all three locations:

• Indore, Madhya Pradesh
• Bhopal, Madhya Pradesh
• Jabalpur, Madhya Pradesh

8. How to Apply

Interested candidates can share their updated resumes with Planet Sun India HR.

Company: Planet Sun India

Website: https://planetsunindia.com

Join Planet Sun India and become a part of India's growing solar energy sector!