Customer Service Executive
Rishabh ConceptsFixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Job highlights
11 applicants
Job Description
Customer Support Executive Company: Rishabh Concepts
Job Type: Full-Time
Location: pratap nagar
Experience: 0–2 Years
About the RoleRishabh Concepts is looking for a Customer Support Executive who will be responsible for assisting customers, resolving queries, providing timely updates, and ensuring a smooth customer experience.
- Key ResponsibilitiesHandle customer queries through WhatsApp, calls, email, and other communication channels.
- Assist customers with account, payment, course, access, and technical-related queries.
- Provide clear information about our educational programs, services, and processes.
- Follow up with customers to ensure their issues are properly resolved.
- Coordinate with the internal team for technical or account-related issues.
- Maintain proper records of customer interactions and complaints.
- Ensure quick and professional responses to customer queries.
- Collect customer feedback and identify recurring issues.
- Maintain a polite, helpful, and professional approach while communicating with customers.
- RequirementsGood communication skills in English and Hindi.
- Strong customer-handling and problem-solving skills.
- Comfortable communicating through WhatsApp and phone calls.
- Basic knowledge of computers, Google Sheets, and CRM tools.
- Ability to multitask and manage multiple customer queries.
- Freshers can apply.
- Preferred SkillsCustomer service experience
- Good written communication
- Patience and active listening
- Basic technical troubleshooting
- Experience with WhatsApp Business/CRM tools
- What We OfferCompetitive salary
- Performance-based incentives
- Growth opportunities
- Friendly and professional work environment
- Training and learning opportunities
To Apply: Send your CV along with your contact details.
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Jaipur at apna.
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