Customer Support Executive
Bakliwal Telecom Services
Customer Support Executive
Bakliwal Telecom Services
Pratap Nagar, Jaipur
₹10,000 - ₹15,000 monthly
Fixed
₹10000 - ₹15000
Earning Potential
₹15,000
Job Details
Interview Details
Job highlights
Urgently hiring
89 applicants
Job Description
We are looking for a responsible and customer-friendly Customer Support Executive to handle inbound calls and manage service-related operations for our Internet, Cable TV, and IPTV services.
📍 Location: JAIPUR
💼 Experience: 1 Year (Freshers can apply)
💰 Salary: 10,000 - 18,000
Key Responsibilities:
- Handle inbound customer calls related to Internet, Cable TV, and IPTV services
- Understand customer issues and provide basic troubleshooting support
- Register customer details and complaints in CRM
- Generate and manage support tickets on the portal
- Coordinate with technical/field teams for issue resolution
- Follow up and update customers on issue status
- Generate new sales IDs on the portal
- Respond to customer queries via support email
🧠 Requirements:
- Good communication skills (Hindi/English)
- Basic computer knowledge (Excel/Google Sheets, email handling)
- Ability to handle customers patiently and professionally
- Organized and responsible in managing data and tickets
- Quick learner and team player
Job role
Work location
67/38, Sector 6, Sanganer, Sector 6, Pratap Nagar, Jaipur, Rajasthan, India Pratap Nagar, Jaipur
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Domestic BPO, Non-Voice Process, Non-Voice/Chat Process
English level
Basic English
Gender
Any gender
About company
Name
Bakliwal Telecom Services
Address
67/38, Sector 6, Sanganer, Sector 6, Pratap Nagar, Jaipur, Rajasthan, India Pratap Nagar, Jaipur
Job posted by Bakliwal Telecom Services
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