Customer Support Executive

We are looking for a responsible and customer-friendly Customer Support Executive to handle inbound calls and manage service-related operations for our Internet, Cable TV, and IPTV services.

📍 Location: JAIPUR

💼 Experience: 1 Year (Freshers can apply)

💰 Salary: 10,000 - 18,000

Key Responsibilities:

• Handle inbound customer calls related to Internet, Cable TV, and IPTV services
• Understand customer issues and provide basic troubleshooting support
• Register customer details and complaints in CRM
• Generate and manage support tickets on the portal
• Coordinate with technical/field teams for issue resolution
• Follow up and update customers on issue status
• Generate new sales IDs on the portal
• Respond to customer queries via support email

🧠 Requirements:

• Good communication skills (Hindi/English)
• Basic computer knowledge (Excel/Google Sheets, email handling)
• Ability to handle customers patiently and professionally
• Organized and responsible in managing data and tickets
• Quick learner and team player