Sag Infotech Private Limited

Customer Support Executive

Sag Infotech Private Limited
Malviya Nagar, Jaipur
₹12,000 - ₹17,000 monthly

Fixed

₹12,000 - ₹17,000

Earning Potential

₹17,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

8 applicants

8 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Job description

Roles and Responsibilities


  • Provide technical customer support through phone calls, emails, or chats to resolve customer queries related to software products.
  • Troubleshoot issues with LAN configuration, network connectivity, and other technical problems using troubleshooting techniques.
  • Collaborate with internal teams to resolve complex issues that require escalation.
  • Document customer interactions using CRM software for accurate tracking and reporting purposes.
  • Maintain a high level of professionalism while communicating with customers.

Desired Candidate Profile


  • 0-2 years of experience in similar industry.
  • Strong communication skills (verbal & written) for effective interaction with customers.
  • Basic knowledge of computer hardware, networking fundamentals, and operating systems.

Role: Technical Support - Voice / Blended

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Job role

Work location
Work locationB9-Second Floor, Mahalaxmi Nagar, Behind WTP South Block, Malviya nagar, Jaipur 302017 (Raj.) Malviya Nagar, Jaipur
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameSag Infotech Private Limited
Address
AddressB9-Second Floor, Mahalaxmi Nagar, Behind WTP South Block, Malviya nagar, Jaipur 302017 (Raj.) Malviya Nagar, Jaipur
Job posted by Sag Infotech Private Limited

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You can expect a minimum salary of 12,000 INR and can go up to 17,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Jaipur at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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