HR Executive

Job Title: Team Lead

Department: Operations / Event Management

Job Summary:

The Team Lead will be responsible for managing overall team performance, implementing structured systems and processes, and ensuring smooth execution of projects. The role requires strong leadership, coordination skills, and the ability to maintain discipline and professionalism within the team.

Key Roles & Responsibilities

1. Team Management & Leadership

• Lead, supervise, and manage the performance of the entire team.
• Allocate tasks and responsibilities as per team members’ strengths.
• Monitor daily productivity and ensure deadlines are met.
• Conduct regular team meetings and performance discussions.
• Motivate team members to achieve company goals.
• Maintain discipline and professional work culture.

2. Performance Management

• Set monthly and quarterly performance targets.
• Track individual and team KPIs.
• Provide feedback and performance improvement plans.
• Identify training needs and coordinate skill development.
• Report team performance to senior management.

3. System & Process Development

• Create structured workflows for event planning and execution.
• Develop SOPs (Standard Operating Procedures) for smooth operations.
• Ensure all processes are documented and followed.
• Improve operational efficiency through better systems.
• Implement reporting formats and tracking tools (MIS, Excel, CRM, etc.).

4. Project & Event Execution Oversight

• Supervise end-to-end event planning and execution.
• Coordinate between vendors, clients, and internal teams.
• Ensure timelines, budgets, and quality standards are maintained.
• Handle escalations and resolve operational challenges.

5. Communication & Coordination

• Act as a bridge between management and team members.
• Ensure clear communication of goals, policies, and expectations.
• Provide regular updates to management.
• Maintain professional relationships with clients and vendors.

6. Accountability & Professional Conduct

• Ensure transparency in work allocation and reporting.
• Take ownership of team outcomes.
• Maintain systematic documentation and reporting.
• Build a culture of accountability and responsibility.

Required Skills

• Strong leadership and team handling skills.
• Process-oriented mindset.
• Excellent communication skills.
• Decision-making and problem-solving ability.
• Time management and multitasking skills.
• Basic understanding of budgeting and event operations.
• Proficiency in MS Excel / project management tools.

Reporting To:

Director