Telecalling Executive
Ascend BizcapFixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
8 applicants
Benefits include: PF, Laptop, ESI (ESIC)
Job Description
We are looking for a confident and customer-focused Debt Recovery & Telecalling Executive to handle customer calls, follow up on outstanding payments, provide customer support, and maintain accurate records. The candidate should have good communication skills, basic computer knowledge, and the ability to handle customers professionally.
- Key ResponsibilitiesMake outbound calls to customers regarding pending or overdue payments.
- Follow up with customers for timely payment and resolve payment-related queries.
- Communicate professionally and politely while handling customer concerns.
- Negotiate suitable payment commitments as per company policies.
- Provide basic customer support and information regarding accounts/payments.
- Maintain accurate records of calls, customer responses, commitments, and follow-ups.
- Update customer information and call details in the company system/software.
- Conduct regular follow-ups on promised payment dates.
- Escalate complex customer issues to the concerned senior/team leader.
- Achieve assigned daily/weekly/monthly calling and collection targets.
- Maintain confidentiality of customer and company information.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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