Mervice Infotech Private Limited

Customer Support Executive

Mervice Infotech Private Limited
Salt Lake City, Kolkata/Calcutta Region
₹11,200 - ₹15,000 monthly

Fixed

₹11,200 - ₹15,000

Earning Potential

₹15,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

3 applicants

3 applicants

Benefits include:  PF, ESI (ESIC), One-way cab

Benefits include: PF, ESI (ESIC), One-way cab

Job Description

HIRING – CUSTOMER SUPPORT EXECUTIVE


Position: Customer Support Executive

Languages: Hindi | English | Bengali

Location: Sector V, Salt Lake, Kolkata

Work Mode: Work From Office


💼 Role & Responsibilities


- Handle customer queries through calls and provide accurate information.

- Resolve customer issues professionally and within the required TAT.

- Maintain a positive and professional conversation with customers.

- Understand customer requirements and provide suitable solutions.

- Maintain proper records of customer interactions and follow company processes.

- Coordinate with internal teams whenever required for issue resolution.

- Ensure good customer experience and meet process quality standards.


👩 Female Candidates


- Day Shift

- Hindi / English / Bengali communication required

- Freshers & experienced candidates can apply.


👨 Male Candidates


- Rotational Shifts

- Hindi / English / Bengali communication required.

- Cab facility available for odd/night shifts as per company policy.


✅ Eligibility


- Minimum 12th Pass

- Freshers & Experienced both can apply

- Good communication skills

- Basic computer knowledge

- Immediate joiners preferred

- Age: 18–35 years


📍 Job Location


Mervice Infotech Pvt. Ltd.

Sector V, Salt Lake, Kolkata

Job role

Work location
Work locationSugam Business Park, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India Salt Lake City, Kolkata/Calcutta Region
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelBasic English
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameMervice Infotech Private Limited
Address
AddressSugam Business Park, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India Salt Lake City, Kolkata/Calcutta Region
Job posted by Mervice Infotech Private Limited

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You can expect a minimum salary of 11,200 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 14 Oct 2026. For more details, download apna app and find Full Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!