Automotive Service Advisor
Career Hunt Manpower Solution (Opc) Private LimitedFixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
No English RequiredJob highlights
13 applicants
Job Description
Job Title: Service Advisor – Automotive
Location: New Town and Sankrail, Kolkata
Salary: ₹ 15000/- to 25000
Key Responsibilities
Greet customers promptly and professionally, acting as the primary liaison between customers and service technicians.
Listen to customer concerns, accurately document symptoms, and write clear repair orders.
Perform vehicle walkarounds and recommend necessary routine maintenance or repairs.
Provide accurate estimates for parts and labor; obtain customer authorization before work begins.
Track vehicle progress throughout the day and provide proactive updates to customers.
Explain completed repair work and charges clearly upon vehicle pickup.
Maintain high Customer Satisfaction Index (CSI) scores by resolving customer concerns effectively.
Qualifications & Requirements
5+ years of experience as an Automotive Service Advisor or Service Writer preferred.
Strong knowledge of automotive mechanics and routine maintenance services.
Proficiency with dealership management software is a plus.
Excellent communication, active listening, and interpersonal skills.
Valid driver’s license with a clean driving record.
Job role
Job requirements
About company
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The candidate should have completed Diploma degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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