Counsellor

Placement Coordinator – JOJO International Pvt. Ltd.

Position: Placement Coordinator

Company: JOJO International Pvt. Ltd.

Location: Kolkata

Job Responsibilities:

• Coordinate with candidates throughout the overseas placement process.
• Handle candidate calls, follow-ups, and interview scheduling.
• Explain job opportunities, placement procedures, and documentation requirements.
• Coordinate with internal teams and employers for interview updates.
• Collect and verify candidate documents and maintain records.
• Provide regular updates and assistance to candidates at every stage of the placement process.

Requirements:

• Good communication and coordination skills.
• Basic computer knowledge and proficiency in MS Office.
• Strong follow-up and organizational skills.
• Prior experience in recruitment or placement coordination will be an advantage.

Customer Relationship Executive (CRE) – JOJO International Pvt. Ltd

Position: Customer Relationship Executive (CRE)

Company: JOJO International Pvt. Ltd.

Location: Kolkata

Job Responsibilities:

• Build and maintain strong relationships with candidates and clients.
• Handle incoming and outgoing calls and respond to candidate queries.
• Provide updates regarding overseas job opportunities and placement processes.
• Follow up with candidates for documentation, payments, interviews, and process updates.
• Address candidate concerns and ensure a positive customer experience.
• Maintain customer records and coordinate with internal departments for timely resolution of queries.

Requirements:

• Excellent communication and interpersonal skills.
• Customer-focused attitude with good problem-solving abilities.
• Confidence in handling calls and candidate interactions.
• Basic computer knowledge and record-keeping skills.
• Prior experience in customer service, telecalling, or relationship management will be an advantage