Customer Experience & Merchandising Associate
EarthamentsFixed
₹15,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹15,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
7 applicants
Job Description
What you will do-
- Be the first voice of EARTHAMENTS for clients, in the studio, on the phone, over email and on social media
- Manage orders from confirmation through dispatch and delivery, including custom requests, returns and exchanges
- Merchandise the physical store and keep online listings accurate, current and well presented
- Coordinate between clients, the studio team and our artisans so everyone stays informed
- Keep order records and client communication organised and easy to trace
Who you are
- An excellent communicator in English, Bengali and Hindi, both spoken and written
- Composed and warm with clients, and clear and firm with timelines
- Organised and detail-minded, the kind of person who notices a missing clasp or a delayed parcel before anyone asks
- Comfortable with e-commerce platforms, spreadsheets and messaging tools
- Drawn to craft, design or jewellery (prior retail or client-facing experience is a plus)
Job role
Job requirements
About company
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ApsField JobFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 15,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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