Job Description:

1.   Scope of work proposed to be handled:

  Service Partner will handle all voice calls from Flipkart (FK) customers, required languages are Hindi and English

All agents shall fluently speak, write and comprehend in English, and Hindi.

Criteria:

1.   Excellent communication in English

2.   Experience with minimum 1 year experience on paper / Graduate mandatory. 

3.   Experienced candidates must have minimum 1 year documented experience in any customer service –  

     BPO/SALES/MARKETING/HOSPITALITY/AVIATION/COUNSELOR)  

4.    Males and Females should be Comfortable working in 24/7 shifts.

5.    Six days working/ rotational off

6.    Immediate joining

7.   Training is paid / mandatory to clear certification post training.

Screening Rounds:

HR Round

Functional round

Psychometric test

Typing test – 25/90(Minimum)

Voice Versant test – Level 4 Minimum

Salary:

Agent – 18,000K to 21,000 K CTC / Per month basis minimum experience of one year or above.