Telesales Executive

RIVAA HEALTH CARE – Full Company DescriptionRIVAA Health Care is an Ayurvedic healthcare and wellness brand focused on providing herbal, Ayurveda-inspired products for everyday health and wellness needs. The brand combines traditional Ayurvedic knowledge with modern product presentation and customer service to make wellness products accessible to customers across India and international markets.

Our VisionTo build a trusted wellness brand that makes Ayurvedic healthcare simple, accessible, and convenient for customers while maintaining a strong focus on product quality, responsible communication, and customer satisfaction.

Our Product CategoriesRIVAA Health Care offers products across different wellness categories, including:

• Diabetes & Blood Sugar Support
• Moringa & Herbal Nutrition
• Liver & Digestive Wellness
• Joint & Mobility Care
• Men’s Wellness & Sexual Wellness
• Other Ayurvedic & Herbal Wellness Products

Our products may include herbal ingredients traditionally used in Ayurveda. Product benefits and usage should always be communicated according to the applicable product label and regulatory requirements.

Our Business ModelRIVAA Health Care primarily operates through a B2C (Business-to-Consumer) model.

Customer journey:

Online Advertisement → Customer Lead → Sales Consultation → Product Selection → Order Confirmation → Payment/COD → Shipping → Customer Support

The company can also explore B2B opportunities such as distributors, retailers, pharmacies, wellness stores, and other authorised business partners.

Customer ServiceRIVAA Health Care focuses on:

• Understanding customer requirements
• Providing clear product information
• Helping customers choose appropriate products
• Professional telephone/online support
• Order confirmation and follow-up
• Shipping and delivery coordination
• After-sales customer support
• Maintaining customer privacy and confidentiality

Men’s WellnessRIVAA Health Care also operates in the men’s wellness category, offering Ayurvedic/herbal products intended for adult wellness needs. Customer conversations in this category are handled professionally and confidentially, with emphasis on responsible product communication rather than unsupported medical promises.

Our CommitmentRIVAA Health Care aims to build long-term customer relationships through:

Quality • Ayurveda • Transparency • Customer Care • Responsible Communication

We believe wellness should be approached with trust, consistency, and informed customer choices.