Collection Executive / Officer

State Bank Of India (SBI)
Madikeri
₹18,000 - ₹35,000 monthly*

Fixed

₹18,000 - ₹30,000

Average Incentives*

₹5,000

Earning Potential

₹35,000

Field JobField Job
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

15 applicants

15 applicants

Benefits include: PF, Travel Allowance (TA), Mobile Allowance, ESI (ESIC)

Benefits include: PF, Travel Allowance (TA), Mobile Allowance, ESI (ESIC)

Job Description

  1.  Job ResponsibilitiesFollow up with customers regarding overdue loan payments.
  2. Make daily outbound calls to customers for EMI reminders.
  3. Ensure timely collection of outstanding dues.
  4. Handle customer queries related to EMI and payment issues.
  5. Maintain good relationships with customers.
  6. Explain repayment options and payment procedures.
  7. Achieve monthly collection targets.
  8. Maintain daily collection reports and update payment status.
  9. Coordinate with the sales and operations teams.
  10. Follow company policies and collection guidelines.
  • 2. Required SkillsGood communication skills.
  • Customer handling skills.
  • Negotiation and convincing skills.
  • Basic computer knowledge.
  • Problem-solving skills.
  • Target-oriented approach.
  • 3. EligibilityQualification: Any degree (preferred).
  • Experience: 0–3 years (depending on company requirements).
  • Knowledge of banking, loans and EMI collections is an advantage.
  • 4. Key Performance Indicators (KPIs)Monthly collection target achievement.
  • Collection efficiency.
  • Number of customer calls.
  • Overdue recovery percentage.
  • Promise-to-pay (PTP) conversion.
  • Daily reporting and follow-up.
  1. 5. Types of CollectionsPre-Collection: EMI reminder before the due date.
  2. Soft Collection: Follow-up for recently overdue EMIs.
  3. Hard Collection: Follow-up for long-pending overdue accounts.
  4. Field Collection: Visiting customers for payment follow-up, where permitted.

Job role

Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryDebt Collections / Recovery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsGood Communication Skills, Collection-Debt Recovery, Health Insurance, Business Loans, Collection procedures, Team handling, Debt Recovery, Collection development, Loan Against Property, Personal Loans, Two-Wheeler Loans, Fixed Deposits, LAP (Loan against property)
English level
English levelBasic English
Age limit
Age limit18 - 32 years
Gender
GenderMale

About company

Name
NameState Bank Of India (SBI)
Address
AddressMadikeri, Karnataka, India
Job posted by State Bank Of India (SBI)

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You can expect a minimum salary of 18,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kannur to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kannur at apna.

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