Customer Relations Executive

Hiring for Customer Relationship Manager

• Postpaid SIM Sales Promote and sell Vi Postpaid SIM cards and postpaid plans to new and existing customers.
• Approach potential customers and explain available postpaid plans, benefits, offers, and services.
• Generate leads through field visits, customer references, and local market activities.
• Convert leads into customers and achieve daily, weekly, and monthly sales targets.
• Assist customers with SIM activation, KYC, plan selection, and onboarding.
• Handle customer queries related to postpaid plans, billing, upgrades, and services.
• Build and maintain strong relationships with new and existing customers.
• Follow up with interested customers and complete the sales process.
• Maintain daily sales reports and customer details.
• Coordinate with the team to ensure smooth activation and customer onboarding.

Requirements:

✔ Good communication and convincing skills

✔ Sales/customer-handling experience preferred

✔ Comfortable with field sales and customer visits

✔ Smartphone/basic computer knowledge

✔ Local market knowledge preferred