Customer Relationship Officer

We are looking for a Customer Support Executive who is customer-focused, communicative, and proactive in resolving customer queries. The ideal candidate should be comfortable communicating through calls, WhatsApp, and other channels while maintaining strong customer relationships.

• What You’ll DoInteract with customers through calls, WhatsApp, and other communication channels.
• Understand customer queries and provide accurate and timely responses.
• Assist customers with product-related information and guidance.
• Follow up with customers and ensure timely resolution of their queries.
• Coordinate with internal teams to address customer requirements effectively.
• Maintain accurate and up-to-date customer records.
• Support customer retention and relationship-building initiatives.
• Identify opportunities to assist customers with relevant products or services.
• Ensure a positive and professional customer experience at every interaction.
• What We’re Looking ForExcellent verbal and written communication skills.
• Strong customer-oriented approach.
• Patience and the ability to handle customer queries professionally.
• Good follow-up and coordination skills.
• Basic computer knowledge and proficiency.
• Ability to multitask and work effectively in a fast-paced environment.
• Positive attitude with strong interpersonal skills.

Key SkillsCustomer Support | Customer Service | Communication | WhatsApp Handling | Query Resolution | Follow-up | Customer Relationship Management | Coordination

How to Apply Interested? Share your resume at hr@aabo.ai