Front Desk Receptionist

✅ Serve as the first point of contact for customers through tickets, emails, and chats.

✅ Handle customer inquiries, complaints, and escalations professionally.

✅ Coordinate with internal teams to ensure timely issue resolution.

✅ Manage multiple tasks efficiently in a fast-paced environment.

✅ Meet service quality standards, SLAs, and customer satisfaction targets.

✅ Stay updated with new tools, technologies, and process improvements.

Required Skills & Qualifications

🎓 Graduate in any discipline.

💼 Prior experience in Helpdesk, Customer Service, or Customer Support preferred.

🔹 Strong communication and interpersonal skills.

🔹 Ability to multitask and prioritize effectively.

🔹 Self-motivated with good time management skills.

🔹 Positive attitude and customer-focused approach.

🔹 Team player with a professional mindset.

Why Join?

✨ Attractive salary package up to 

✨ Provident Fund (PF) benefits

✨ Opportunity to work with a leading global real estate services company

✨ Professional growth and learning opportunities

✨ Dynamic and collaborative work environment

📲 Interested candidates can share their updated resume or contact Pragati HR – 73852 94679 for further details