Receptionist / Front Office Executive

Role Summary

We are looking for a presentable, well-spoken Front Desk Executive to be the first point of contact for visitors, clients, and callers. You will manage the reception area, handle calls and enquiries, and provide basic administrative support so the office runs smoothly.

Job Description:

• Greet and welcome visitors, clients, and guests in a warm, professional manner
• Answer, screen, and route incoming calls; take messages accurately
• Maintain the visitor log. Handle enquiries in person, by phone, and by email, and direct them to the right team,
• Schedule appointments, meetings, and site visits, and coordinate with the concerned staff.
• Keep the reception area, meeting rooms, and common areas clean and well organised
• Manage courier, mail, and deliveries (receiving, logging, dispatching)
• Maintain office supplies and coordinate with vendors for stationery, pantry, and housekeeping needs
• Maintain basic records, files, and databases, including client and lead entries.
• Support HR and admin teams whenever required.
• Handle client complaints and urgent queries politely and escalate when needed

Required Qualifications and Skills

• Graduate in any discipline
• 1-3 years of experience in a receptionist, front desk, or customer-facing role (real estate, corporate)
• Basic knowledge of appointment scheduling and calendar management
• Excellent verbal communication in English, Hindi & Marathi
• Good written communication for emails and messages
• Proficiency in MS Office (Word, Excel, Outlook) and email handling
• Comfort using phone systems and basic office equipment
• Pleasant personality, good grooming, and a professional attitude
• Strong organisational and multitasking skills