Secretary / Executive Assistant

Executive Assistant to the Director

Company: Siddhi Jewels

Position: Executive Assistant (EA)

Location: Mumbai, Maharashtra

Job Type: Fulltime

Role Overview

Siddhi Jewels is seeking a highly organized, proactive, and articulate Executive Assistant (EA) to support our Director. In this pivotal role, you will act as the primary gatekeeper, strategic partner, and point of contact (POC) for the Director’s daily operations. The ideal candidate will seamlessly manage the Director’s workload, streamline communication across multiple channels, and serve as a bridge between the Director and internal teams, external vendors, and high profile customers.

Key Responsibilities

Strategic Communication & Gatekeeping: Serve as the primary point of contact (POC) between the Director and internal teams, vendors, and customers.

Workflow & Calendar Management: Strategically manage the Director’s daily schedule, prioritize meetings, and ensure the Director’s day runs smoothly and efficiently.

Correspondence Management: Filter, draft, and respond to emails, WhatsApp communications, and phone calls.

Vendor & Client Relations: Coordinate with jewelry vendors, artisans (karigars), and clients.

Maintain strong professional relationships and follow up on deliverables, orders, and timelines.

Meeting Facilitation: Attend key meetings with the Director, take detailed minutes, track action items, and ensure team accountability.

Travel & Event Coordination: Manage end to end travel itineraries (domestic and international) and assist in organising brand events or exhibitions if required.

Required Skills & Qualifications

Language Proficiency: Exceptional written and verbal communication skills in both English and Hindi are mandatory. (Knowledge of Marathi s a plus given the Mumbai market, but not mandatory).

Experience: 3+ years of experience as an Executive Assistant, Personal Assistant, or in a similar administrative role.

TechSavvy: Proficiency in MS Office Suite (Word, Excel, PowerPoint), Google Workspace, and communication tools like WhatsApp Business.

Multitasking & Problem Solving: Ability to juggle multiple tasks simultaneously, prioritise under pressure, and think on your feet in a fast-paced environment.

Interpersonal Skills: A polished, professional demeanour with excellent negotiation and relationship building skills.