Telesales Executive

Job Title: Telesales Executive

Location: Mumbai

Salary: Rs 20,000 to Rs 25,000 per month

Office Hours: 10 AM to 7 PM

Work Mode: Hybrid (5 days WFH | 1 days WFO)

Organisation: Expert-Ease Tutorial Solutions Private Limited

About Expert-Ease Tutorial Solutions Private Limited

Expert-Ease Tutorial Solutions Private Limited (www.expert-ease.in) is a Mumbai-based listing and onboarding edtech platform for academic tutors and cocurricular instructors catering to Pre-Primary to Grade 12, with cocurricular skills open to learners of all age groups. We are committed to screen-free, personalised learning experiences delivered at the comfort of students' homes. Currently, we have more than 500 registered teachers on the platform across Mumbai, and 50 plus recurring ongoing tuitions every month.

Role Overview

As we continue to grow Expert-Ease Tutorial Solutions Pvt Ltd, we are excited to open up an opportunity for a Mumbai-based Telesales Executive to join our expanding team.

Key Responsibilities

● Act as the primary point of contact for registered teachers and newly onboarded parents/clients.

● Daily 15 minimum lead generation and convert at least 10 teachers/ parents from self generated leads per month

● Handle inbound and outbound leads through tele-calling, ensuring timely follow-ups and effective conversions of both teachers and parents.

● Minimum 90 dialled numbers expected and 35 leads to be pitched ( teachers/parents).

● Monthly target of minimum 20 teachers and 5 parents to be achieved. No cap on upper limit.

● Manage end-to-end client servicing—from enquiry to successful tutor/parent onboarding.

● Conduct virtual Parent-Teacher Meetings (PTMs) and ensure proper documentation.

● Provide administrative support for all active tuitions, including scheduling and coordination.

● Resolve teacher and parent queries at the first level with clarity and empathy

● Work towards defined targets and contribute to overall business growth.

Candidate Requirements

● Graduate in any discipline. In exceptional cases, Grade XII pass out can also be considered.

● Experience in Telesales is a must.

● Should be based in Mumbai

● Excellent verbal communication skills in English and Hindi/Marathi.

● Confidence in making calls and engaging with parents, teachers, and institutions.

● Comfortable using tools like Google Sheets, Google Slides and WhatsApp Business.

● Should have a laptop, mobile and strong Wi-Fi connection.