Sutherland Global Services Private Limited

Customer Service (Inbound) Exp Chat

Sutherland Global Services Private Limited
Airoli, Navi Mumbai
₹18,000 - ₹37,000 monthly*

Fixed

₹18,000 - ₹34,000

Average Incentives*

₹3,000

Earning Potential

₹37,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

22 applicants

22 applicants

Benefits include:  Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC), Food/Meals, 5 working days, One-way cab, Two-way cab

Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC), Food/Meals, 5 working days, One-way cab, Two-way cab

Job Description

🚀 MEGA MULTIPLE-PROCESS HIRING DRIVE AT SUTHERLAND! 🚀


We are urgently hiring for multiple premium processes at Sutherland. Check the diverse openings below and apply immediately for the one that fits your profile! 👇


🌐 1. GoDaddy (Chat Process)

  • The role involves handling inbound customer chats and upselling to provide excellent customer service.
  • You will assist customers with domain registration, email setup, website builder, and billing queries.
  • Responsibilities include guiding customers through purchases, renewals, transfers, and upselling opportunities.
  • Schedule features 5 Days Working and 2 Rotational Week Offs.
  • Salary: ₹26,000 + ₹2,750 Fixed Incentive + ₹1,750 Travel Allowance.
  • If you do not want to avail the cab facility, you will be provided with ₹3500 for travel allowance instead.
  • Cab facility is available and immediate joining is required.


✈️ 2. Navigator Non-GDS (Travel & Airline Industry)

  • Employees will work with Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo to assist with travel-related services.
  • The role involves handling flight reservations, checking availability, managing bookings, modifying or cancelling tickets, and assisting with itinerary-related queries.
  • Salary: ₹32,000 in-hand + ₹2750 variable + ₹1750 travel allowance along with cab facility.


📞 3. AT&T (Telecom Voice Process)

  • You will be responsible for resolving the issues and queries of customers through calls for a leading provider of wireless, broadband, and television services.
  • Working hours consist of a 9-hour US shift with 5 days working and 2 week-offs.
  • Salary: ₹18k + ₹2750 fixed incentives + ₹1750 traveling variables.


🚛 4. Schlumberger (Logistics & Customer Support)

  • You will coordinate with drivers carrying oil exports through trucks to ensure smooth delivery operations.
  • Responsibilities include updating drivers about assigned routes, journey duration, delivery schedules, and real-time changes.
  • You will also track driver progress, assist with route guidance, and ensure safety and compliance standards are followed.
  • Schedule involves 5 days working and 2 week-offs in a US shift.
  • Salary for freshers is up to ₹18k + 2750 variables + 1750 travel allowance with cab facility.


🏡 5. Mortgage L2 (US Voice Process)

  • Requires a minimum of 2+ years of experience in an International Voice BPO Process along with customer support experience.
  • Excellent communication skills at a B2 level are mandatory.
  • The schedule is a US Shift (Voice Process) with 5 Days Working and Any 2 Rotational Week-Offs.
  • Immediate joiners are preferred and selection is through Face-to-Face Interview only.
  • Salary: Up to ₹34,000.


📞 HOW TO APPLY: Hit the Apply button or share your updated resume directly with HR Aditi at 73040 13972 to schedule your interview for any of these Sutherland processes!

Job role

Work location
Work locationSutherland Global Services, Thane - Belapur Road, MIDC INDL Area, Airoli, Navi Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsTelecalling - Customer Service, Upselling, Inbound calling, Telecalling, Blended process, Domestic BPO, Inbound process, Up-selling, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelBasic English
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameSutherland Global Services Private Limited
Address
AddressSutherland Global Services, Thane - Belapur Road, MIDC INDL Area, Airoli, Navi Mumbai, Maharashtra, India
Job posted by Sutherland Global Services Private Limited

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You can expect a minimum salary of 18,000 INR and can go up to 37,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 29 Nov 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!