Associate Service Manager - WBG HO / IPO / CIP - Customer Service
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Associate Service Manager - WBG HO / IPO / CIP - Customer Service
Position : Sigma Account Service -
Location : Mumbai BKC
Handling Account Opening, Account maintenance, Term deposit requests,
CMS setup documentation (new clients/modification for existing clients),
Escrow accounts creation, handling CMS client queries etc., through client interaction
Ensuring delivery of quality service to clients
Ensuring customer requests/queries are attended to and resolved within TAT
Coordination with stakeholders like RPC, CMS Setup, CMS Ops, PSM, RM,
LCC, BSG, IT etc. to speed up customer requests and resolve issues
Additional Skill Set Required: Should have knowledge about Nodal Account/ Escrow Account
Ability to work under pressure in a dynamic environment
Should have eye for detail &; be meticulous
Strong communication (Oral and Written) &; Networking Skills
Experience Level
Mid LevelJob role
Job requirements
About company
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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