Learning Operations Analyst

Learning Operations Analyst

Skill required: Talent Development - Learning Operations
Designation: Learning Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • The Learning Admin Analys is responsible for end to end learning administration and scheduling support for Learning and Development programs. The role ensures accurate coordination of training schedules, LMS administration, resource allocation and stakeholder communication. • This position acts as a subject matter expert in learning operations, supporting smooth delivery of learning programs while maintaining compliance, quality and data accuracy. • Manage learning solutions, including activities such as registration, vendor management, product support, learning management system.
What are we looking for? • Primary skill - Learning Operations • • Knowledge of public holidays and regional scheduling considerations • Relevant years of experience in Learning Administration, Scheduling or Learning Operations • Prior experience in a shared services, Learning and Development, HR operations or service delivery environment preferred • Exposure to LMS platforms is mandatory • Exposure to working with clients in the travel and aviation sector • Educational Qualification • Bachelors degree BA, BCom, BSc, BTech or equivalent • Shift Timings • Must be flexible with respect to shift timings
Roles and Responsibilities: • Administer and coordinate learning schedules across internal and external training programs • Manage and update Learning Management Systems LMS including course setup, enrollment, attendance and completion tracking • Coordinate with instructors, vendors, facilities and internal stakeholders to confirm training logistics • Monitor learning schedules and resolve conflicts related to resources, venues or participant availability • Maintain accurate learning records, reports and dashboards related to training delivery and participation • Respond to learning administration queries within defined service timelines • Ensure adherence to learning policies, cancellation guidelines and documentation standards • Perform quality checks on learning data and support audits or compliance reviews • Identify process improvement opportunities within learning administration and scheduling workflows • Support knowledge transfer, onboarding of new team members and continuous improvement initiatives