Customer Relationship Manager
Sharda Cards Private LimitedFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
5 applicants
Benefits include: PF, ESI (ESIC)
Job Description
The CRM Specialist is responsible for managing and enhancing customer relationships using CRM tools and strategies. The role focuses on customer engagement, retention, and data analysis to optimize the customer experience across various touchpoints.
Key Responsibilities:
Regularly follow up with customers to ensure satisfaction and gather new orders.
Generate orders based on customer requirements and input them into the system.
Coordinate with suppliers to ensure material availability and timely delivery.
Work closely with transport teams to schedule and track deliveries.
system to track orders and ensure accurate and timely delivery updates.
Communicate regularly with customers regarding order status, delivery timelines, and any issues.
Address customer inquiries or concerns related to orders and deliveries.
Maintain accurate records of customer interactions, orders, and follow-ups.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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